CROSS - Remote Centre for Health Rescue Operations

The Remote Centre for Health Rescue Operations is a structure that operates in the field of emergency health rescue.

In case of need, the Civil Protection Department activates the Remote Centre for Health Rescue Operations in order to carry out a recognition of available regional health resources and to manage medical evacuation operations. 

In emergency situations, in fact, the Remote Centre for Health Rescue Operations has daily contact with the health referents of the Regions - 19 plus the two Autonomous Provinces of Trento and Bolzano - recording the availability of specialist beds, ambulances and air vehicles for MedEvac-Medical Evacuation transport.

Currently, the 118 Operations Centres in Turin and Pistoia are have the status of CROSS. The facilities have been identified by the Health Commission of the Conference of Regions and Autonomous Provinces in two different regions, not bordering each other, in order to reduce the probability that in case of disaster they will both be involved.

The Remote Centre for Health Rescue Operations operates on the basis of the Directive of the President of the Council of Ministers of June 24, 2016 "Direttiva del 24 giugno 2016: Individuazione della Centrale Remota Operazioni Soccorso Sanitario per il coordinamento dei soccorsi sanitari urgenti nonché dei Referenti Sanitari Regionali in caso di emergenza nazionale" (Identification of the Remote Central Operations Health Rescue for the coordination of urgent health relief as well as Regional Health Referents in case of national emergency).