Contact Center



domande e risposte coronavirus

What to know about coronavirus

On January 31, the Council of Ministers declared the state of emergency as a consequence of the health risk related to coronavirus infection.

On the Ministry of Health's dedicated portal you can consult the Q&A section, the recommendations for travelers and advices to reduce exposure and transmission.

The toll-free number 1500 is available to citizens 24/7.

Read all the updates on the activities implemented by the National Service

Service Features

Contact iconWorking Hours: Monday-Friday, 8 AM - 8PM
Toll-free number: 800 840 840

Form on line 

Contact Center Description


This section collects web addresses, telephone numbers, e-mails and Pecs of the Civil Protection and Regional Functional Centres, of the Regional Agencies for the Protection of the Environment and of the Prefectures.


In this section you can find the answers to the most frequently asked questions posed by citizens to the Contact Center about: Department, merit, volunteering, emergencies, natural and anthropic risks.  


In this page you can find forms to ask for: refunds for voluntary activities, patronage, registration in the suppliers' list and civic access..